Read what others are saying about Susan and Spatial Impact:

Clients speak to the value of Spatial Impact’s Services

  It was quite helpful to have a “fresh eyes” perspective.  That is, someone who is not ordinarily in our space looking at that space critically. In addition, I found it helpful to have an “expert” on the scene in the midst of some important remodeling decisions. I also appreciated the way Susan caused us to look at the way others perceive our space, and how important that impression is to our business’ success! Megan S

  I think the real value is when it is not so obvious that a change in environment should be made – or a business knows something just isn’t right; yet they are not sure what is out of balance.  The Source Document, along with our client survey, made us step back and look at a “bigger picture”. I believe that is what you are providing a potential business client and you have no hidden agenda. Debra L

  At our last meeting, I watched a woman next to me who is very fearful of change move from a very defensive, guarded position to an openness in a matter of minutes.  The good that came out of our meetings is spreading everywhere.  Susan has planted such good seeds. Norene S

Comments on the Source Document

  My Source Document is like the owner’s manual for my space.  Published expressly for me in an easy access format.  It is not only artfully cast into a useful tool to get started; I continue to refer to it as I happily work in my home office.  Suzan M  

We are discussing and implementing as we go with regular referral to it.  Dave B

  The Source Document was structured around the core values identified by the congregation. Specific suggestions were offered regarding our physical facilities such a more welcoming entry, better signage, more open traffic flow, and better use of space.  I found it very helpful to have someone with an ‘outsider’s ‘ perspective offer impressions and possible solutions for addressing ways our church facilities could better serve our mission by making some changes. Paul O

  On target!!  One person who was highly skeptical of the whole process, wary of consultants talking about what works elsewhere, was surprisingly pleased that the document grasped our uniqueness and made recommendations consistent with who we are.   Church Client

Responding to the qualities of Susan Eaton Mendenhall

  Susan gave a very professional presentation balancing reality and truth with sensitivity.  Because her approach included an attitude of respect, corrective suggestions were easily heard. Ruth E.

  Susan’s presentation was well prepared.  She communicated our strengths and weaknesses with frankness and compassion.  I appreciated the fact that she understood some elements of our culture and the sensitivity to give an ear to address comments and questions. Kathryn S

  I have attended and participated in several sessions such as this.  This was the best. Ms. Mendenhall has control of a meeting, very professional, yet warm and caring.  Not easy to do. Jim L

  Susan has provided very relevant pictures as resources and demonstrated knowledge in building entrance analysis.  I am impressed by her eloquence and the art piece she left with us.  Very inspirational.  Ruth Y

  Susan did a marvelous job- good sense of humor.  Kept it moving- gave us lots of resources . Karen N

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"A person is so far formed by his surroundings, that his state of harmony depends entirely on his harmony with his surroundings."

"The Timeless Way of Building"

 

Spatial Impact:
Interpreting the language of space.