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Clients speak to the value of Spatial Impact’s Services
It was quite helpful to have a “fresh eyes” perspective. That is, someone who is not
ordinarily in our space looking at that space critically. In addition, I
found it helpful to have an “expert” on the scene in the midst of some
important remodeling decisions. I also appreciated the way Susan caused us
to look at the way others perceive our space, and how important that
impression is to our business’ success!
Megan S
I think the real value is when it is not so obvious that a change in
environment should be made – or a business knows something just isn’t
right; yet they are not sure what is out of balance. The Source Document, along with our
client survey, made us step back and look at a “bigger picture”. I
believe that is what you are providing a potential business client and you
have no hidden agenda. Debra L
At our last meeting, I watched a woman next to me who is very fearful of
change move from a very defensive, guarded position to an openness in a
matter of minutes. The good
that came out of our meetings is spreading everywhere. Susan has planted such good seeds.
Norene S
Comments
on the Source Document
My Source Document is like the owner’s manual for my space. Published expressly for me in an
easy access format. It is not
only artfully cast into a useful tool to get started; I continue to refer
to it as I happily work in my home office.
Suzan M
We are discussing and implementing as we go with regular referral to it. Dave B
The Source Document was structured around the core values identified by
the congregation. Specific suggestions were offered regarding our physical
facilities such a more welcoming entry, better signage, more open traffic
flow, and better use of space. I
found it very helpful to have someone with an ‘outsider’s ‘
perspective offer impressions and possible solutions for addressing ways
our church facilities could better serve our mission by making some
changes. Paul O
On target!! One person who was
highly skeptical of the whole process, wary of consultants talking about
what works elsewhere, was surprisingly pleased that the document grasped
our uniqueness and made recommendations consistent with who we are.
Church Client
Responding to the qualities of Susan
Eaton Mendenhall
Susan gave a very professional presentation balancing reality and truth
with sensitivity. Because her
approach included an attitude of respect, corrective suggestions were
easily heard.
Ruth E.
Susan’s presentation was well prepared.
She communicated our strengths and weaknesses with frankness and
compassion. I appreciated the
fact that she understood some elements of our culture and the sensitivity
to give an ear to address comments and questions. Kathryn S
I have attended and participated in several sessions such as this. This was the best. Ms. Mendenhall
has control of a meeting, very professional, yet warm and caring. Not easy to do. Jim L
Susan has provided very relevant pictures as resources and demonstrated
knowledge in building entrance analysis.
I am impressed by her eloquence and the art piece she left with us. Very inspirational. Ruth Y
Susan did a marvelous job- good sense of humor. Kept it moving- gave us lots of
resources
.
Karen N
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